A photo will not import
Make sure the photo has finished downloading from iCloud, then try another JPEG, HEIC, or PNG image.
Bead Time Support
When something goes wrong, we will help you troubleshoot it by email.
Contact Support
Email: 281916057@qq.com
Please include your iPhone model, iOS version, app version, and steps to reproduce. Do not send original photos containing private information.
Frequently Asked Questions
The generated pattern has too much or too little background
Turn on Smart Background Removal in the generation settings and adjust its strength. Apple Vision protects the main subject on your device before similar edge-connected background areas are removed. You can review the live preview before saving and return to adjust it later.
How do I back up and restore my projects?
Open My → Settings and Privacy → Export Local Backup. To restore, choose Import and Merge Backup.
How do I delete my data?
Use the More menu on a project card to delete one project, or delete all local projects in Settings and Privacy.